Field Supervisor, Telecom Fulfillment

Wilmington, DE, US

USD 60K-70K Mid-level Full Time

@ T...

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Found 1d ago

Tasks

Communicate workload reroutes escalations with client and internal teams
Distribute and rebalance daily work assignments
Ensure assigned market tasks are completed on time and to quality standards
Ensure contracted crews follow safety standards and applicable laws
Ensure equipment and resources are secured and maintained
Mentor and develop technicians during ride along
Monitor technician progress using workforce tools
Onboard new contractor crews
Oversee daily installation fulfillment operations
Perform in person quality checks and coaching
Respond to client calls and escalations
Run daily KPI verification calls
Support CPE deliveries and manage stocking scanning and assignment
Support technicians with troubleshooting by phone or on site
Track and collect required client equipment
Travel to project sites and support field operations
Validate not done jobs by contacting customers
Verify technician logins and route readiness

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Field Supervisor, Telecom Fulfillment

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